InformationWelcome To Jane Kahn's Official Web Site And Online shopJane Kahn Trading's News and EventsLocation and Contact DetailsReturnsDelivery InfoWeee Electrical RegulationsCookies
|About Us Jane Kahn are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Administration Centre P.O Box 9135 Ringwood BH24 9FT United Kingdom
Phone: +44 (0) 207 792 2616
Fax: +44 (0) 207 221 5111
Email: info [at] janekahn [dot] com
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard, Switch and Electron. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Will depend on your chosen method and prices will vary accordingly|
|Delivery Schedule We deliver your order right away. We will normally send your order to you in <4> business days . International orders are generally received in under <14> days.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges All orders will have 20% VAT added.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not stored by us or on our web site.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 14 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 207 792 2616 (International +44 +44 (0) 207 792 2616) or fax us on +44 (0) 207 221 5111 or write to us at Administration Centre P.O Box 9135 Ringwood BH24 9FT United Kingdom|
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
IF YOU WISH TO RETURN ANYTHING PLEASE LET US KNOW FIRST SO THAT WE MAY ISSUE OUR RETURNS NUMBER.